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Tel: +39 045 640.12.41   email: info@bertoletta.it

FAQ

If you don’t find the answer to your question, please get in contact with us

Time Check-in and check-out?
Check-in is from 4.00 pm to 07.30 pm, check-out from 8.30 am to 10.00 am. Different times must be agreed in advance with reception. After 08.00 pm, there is an extra charge of 20 € for the check-in's call. 

When do we have to pay?
The payment is settled within the check-in

Do we have to pay a deposit?
Yes, the deposit is €100 to be paid cash during the check-in. We give it back during the check-out if there are no missing things or any damage.

How far is Bertoletta Village from the Peschiera city Center? And from the beach?
Peschiera city centre and the beach is only 1.5 km far away: you can go by car (4 minutes) or with our bicycles available for our guests (8 minutes) o by walk (15 minutes)

Is there any supermarket near by?
Yes, there are 2 supermarkets very close: Lidl and Iper Simply.

Do you have a bar inside and breakfast service?
No, we do not have any bar and we do not have breakfast service, but we have vending machines available for our guests. At the reception you can buy the best local wines, our production Olive Oil and various types of beers.

What do kitchens have?
All kitchens have a standard set of pots, cooking utensils and dishes. In fact there is available a complete tableware (dishes, glasses and cutlery)

What do we find in the apartment?
You can find sheets, pillows, blankets, and coverlet for the coldest months. A towels set for every guest is also available (face towel, hand towel, shower towel). Swimming pools towels are not available.For this reason it is always important to know the number of guests. Also a tablecloth is available in all the apartments.

What should I bring from home or buy when I arrive?
Soap for dishes and dishwasher, toilet paper (one is given by us) oil, salt, sugar, spices and anything else you think is needed.

Is it possible to have extra cleaning and / or change towels and sheets?
Yes, of course. You need to talk with reception.

What is your type of customer?
Bertoletta is well studied to meet any type of customer. For Families: children are welcomed and free to play safely in the big garden. For young: we offer many sports and fun. For elderly: Bertoletta is confortable and has a bocce court and a giant chess.

And for business guests?
We are very close to A4 highway – Peschiera exit, therefore Verona Fair is very easy to reach (very important events as Vinitaly and the Horse Fair- Fiera Cavalli). For those companies that need accommodation we can offer our apartments for long periods (excluding high season).
    
Are dogs allowed?
Of course they are! But we can accept only small or medium size dogs. Big dogs could scare children or embarrass other guests. You need to advise if you are taking with you the dog when you book the apartment.

Are the sunbeds in the swimming pool reserved?
No, they are free and enough for all the apartments.